Privacy Policy

At Marzapori, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our online store or make a purchase.

Information We Collect

We collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, billing address, and shipping address.

When you browse our store, we automatically receive information about your device and browsing activity, such as your IP address, browser type, and interaction with our site (e.g., pages viewed and links clicked). This helps us improve our service and security.

How We Use Your Information

We use the information we collect for the following purposes:

  • Fulfilling Orders: To process payments, arrange delivery, manage returns and refunds, and communicate with you about your order.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Improving Our Store: To analyze trends, administer the site, and improve our product offerings and user experience.
  • Marketing: To send you promotional emails or newsletters if you have opted in. You can unsubscribe at any time.
  • Security: To detect, prevent, and address fraud or other unauthorized activities.

Sharing Your Information

We do not sell your personal information. We may share your data with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and analytics providers. These partners are contractually obligated to protect your data and use it only for the specific services they provide to us.

Our store is hosted on the Shopify platform. Shopify provides us with the online platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more information on how Shopify handles data, please visit Shopify Consumer Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain the functionality of our store, remember your preferences, and understand how you use our site. This includes:

  • Essential Cookies: Necessary for the operation of the site, such as keeping items in your cart and processing checkout.
  • Preference Cookies: Remember your settings and preferences.
  • Analytics Cookies: Help us understand how visitors interact with our store.
  • Marketing Cookies: Used to deliver relevant ads and track their effectiveness, where permitted by law and with your consent.

You can manage your cookie preferences through the cookie banner on our site or your browser settings. Please note that disabling essential cookies may affect the functionality of our store. For general information about how Shopify uses cookies, please refer to the Shopify Cookie Policy.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or restrict the processing of your information. You can also opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise these rights or if you have any questions about this policy, please contact us at abigeal@marzapori.shop. We may need to verify your identity before fulfilling certain requests.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Marzapori
TIGEAL LIMITED
50 Burroughs Drive, Dartford, England, DA1 5TX
Email: abigeal@marzapori.shop