Shipping & Delivery
We want to get your order to you as quickly as possible. Here is everything you need to know about our shipping rates, delivery times, and policies.
Shipping Rates & Delivery Times
We offer shipping to the following regions:
- United States
- Europe
Estimated Delivery Time:
- Processing Time: 1–3 business days. This is the time it takes for us to prepare your order for shipment after payment is confirmed.
- Shipping Time: 7–12 business days. This is the time it takes for your package to arrive after it has been shipped.
Total Estimated Time: 8–15 business days from the date of your order.
Note: Shipping times may vary depending on your location and carrier availability.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.
Address Changes
We can accommodate address changes if requested within 24 hours of placing your order. After this window, we may not be able to update the shipping address as the package may already be in transit. Please contact us as soon as possible if you need to make changes.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or refund depending on the circumstances.
Please provide the following information to help us investigate:
- Order number
- Description of the issue
- Photos of any damaged items or packaging
Contact Us
If you have any questions about shipping or your order, please don't hesitate to reach out to us.
Marzapori
Operated by: TIGEAL LIMITED
Email: abigeal@marzapori.shop
Address: 50 Burroughs Drive, Dartford, England, DA1 5TX, United Kingdom
We typically respond within 1–2 business days.